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How to add a printer to MyPanel

If you want to start using your android thermal printer, you’ll have to add it to your MyPanel dashboard and generate your unique printer ID.

In this tutorial, we’ll show you how to do just that.

Let’s Get Started!

Step 1 – Login to your MyPanel dashboard
  1. Use any browser to navigate to https://mypanel.printerco.net
  2. Enter your login details. If you haven’t got one, follow the link to register.
PrinterCo MyPanel 1
PrinterCo How to add a printer to MyPanel

STEP 1 – Login To You MyPanel Dashboard

Step 2 – Printer List
  1. Click the Printer List button.
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PrinterCo How to add a printer to MyPanel

STEP 2 – Printer List

Step 3 – Add Printer
  1. On this page, you’ll be able to see a list of all the printers you added to your MyPanel dashboard.
  2. Click the Add Printer button to add your new printer to your dashboard
PrinterCo mypanel 3
PrinterCo How to add a printer to MyPanel

STEP 3 – Add Printer

Step 4 – Enter Your Printer S/N Number
  1. To add your printer, you need to enter your printer S/N (serial) number.
  2. To find this, remove the battery panel from the back of your printer.
  3. Remove the battery to reveal the S/N number.
PrinterCo mypanel 4
PrinterCo How to add a printer to MyPanel

STEP 4 – Enter You Printer S/N Number

Step 5.1 – Enter Printer Details
  1. Here you can enter more information for your printer. However, the following fields are mandatory and must be filled.
    • Device Manager Password – This is a password you need to create. It helps to prevent any unauthorised access to the printer and its settings. Please note, you’ll need to enter this on the printer login screen to connect to our server.
    • Business Name – This is the name of the business the printer will be sent to.
    • Activate – Make sure to activate the printer.
PrinterCo mypanel 5
PrinterCo How to add a printer to MyPanel

STEP 5.1 – Enter Printer Details

Step 5.2 – Set Printing Settings
  1. If you scroll down you will find options to change some printing settings. Changes made here will be applied only to this printer. Alternatively, if you tick the “Use global” checkbox, this will apply the standard settings that are applied to all printers by default. You can change the global settings by navigating to Printers > Global Configuration.
    • Rejected reasons  Define the list of rejected reasons to select from when an order is rejected.
    • Receipt copies count – Define the number of additional receipt copies you need.
    • Auto-print – Enable or disable the option to automatically print orders received from a website/app.
    • Auto accepts – Enable or disable the option to automatically accept orders received from a website/app.
    • Print device time – Enable or disable the option to print the date & time of when the order is printed. This is printed at the top of the receipt.
    • Print payment – Enable or disable the option to print the payment method used by the customer (i.e. PAID or NOT PAID)
    • Print phone – Enable or disable the option to print the telephone number.
    • Print comment – Enable or disable the option to print a customer’s comments.
    • Print blank – Enable or disable the option to print blank lines between food items.
    • Print header – Enable or disable the option to print the receipt header. You can change the contents of this via the API or our WooCommerce plugin.
    • Print footer – Enable or disable the option to print the receipt footer. You can change the contents of this via the API or our WooCommerce plugin.
    • Print order ID – Enable or disable the option to print order ID.
    • Print times – Enable or disable the option to print the “Order Time” and “Requested Time” fields printed on the receipt.
    • Print type – Enable or disable the option to print the order type (i.e. Collection or Delivery)
    • Print info – Enable or disable the option to print the customer name and address.
    • Print status – Enable or disable the option to print the order status (i.e. Accepted, Rejected, or Pending)

STEP 5.2 – Set Printing Settings

Step 5.3 – Set Font Settings
  1. Select the font sizes for each of the labels mentioned in the previous step.
  2. Along with making the text bold, you can also choose from the following font sizes:
    • Extra Small
    • Small
    • Medium
    • Large
    • Extra Large
  3. To see how the default font settings look compared to the 80mm Just-Eat receipts, click here.
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PrinterCo How to add a printer to MyPanel

STEP 5.3 – Set Font Settings

Step 5.4 – Set Additional Print Settings
  1. Lastly, set additional printing settings:
    • Print discount – Enable or disable the option to print order discount amounts.
    • Print delivery – Enable or disable the option to print the delivery time.
    • Print handling – Enable or disable the option to print the credit card charge or any order handling fees.
    • Enter delivery – Enable or disable the option to enter a delivery time. This tells customers how long to wait to expect their delivery order. The time you select is added on top of the customer’s requested time.
    • Use opening time – Enable or disable the option to use the opening time feature found in your MyPanel dashboard.
    • Print first customer – Enable or disable the option to print a message to show whether this is a new customer.
    • Print previous order – Enable or disable the option to print the total number of orders submitted by the customer who placed the order.
    • Delivery – Select from the dropdown a default delivery time for when orders are accepted automatically by our API.
  2. Click the submit button once you finished.
  3. You will be redirected to the printer list page where you’ll now find your Printer ID.
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PrinterCo How to add a printer to MyPanel

STEP 5.4 – Set Additional Print Settings

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