Delivery Policy

Shipping Fees

Our shipping fees are based on the weight of the order and are automatically calculated.

Times of Delivery

With our standard delivery method goods are dispatched the same day if payments are received by 9 am. Otherwise, goods are dispatched the following working day. Goods are delivered the next working day in the UK between 9 am and 5:30 pm and delivery to outside of the UK will take 3-5 working days. Disclaimer: The time frame given for deliveries are estimated. We do not guarantee the delivery of goods due to delays with the couriers.


Where we deliver

We deliver worldwide. Delivery to addresses on islands or in remote areas may take a little longer than our usual delivery times.


Missed deliveries

Deliveries are usually made Monday to Friday between 9 am and 5 pm. If you are away, the courier may re-attempt the delivery up to 3 times. Some couriers may leave a card confirming their attempt to deliver. The card should also tell you where the goods are currently held for you to go and collect it.


Missing parts of your delivery?

If you notice that there are some missing items from your order then please contact our orders team We will happily provide you with the necessary support to quickly resolve this.
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