Ans: No, you won’t need to commit any contact. You can request us to disable your printer before end of your billing cycle. We will disable your printer and you will not be charged for it anymore.

Ans: Yes, you are able to switch your plan at any time. The updated plan will take effect after the end of your current billing month.

Ans: The free plan is valid for 15 days from the day you sign up. During this time, you can use your printer for free and no credit card is required. You can print up to 25 orders. After 15 days, you can upgrade to a paid plan or close your account if you don’t want to continue.

Ans: Each printer that you add to your account will have a maximum free order print limit, which is covered by the monthly cost. If you exceed this limit, you will be charged an additional cost per order.

Ans: “Unlimited order print” means that you will not have any order printing limit in your account. You can print millions of orders without paying any additional charge.

Ans: Yes, of course.

Ans: Yes, you can simply change your package and your account will be updated accordingly.

Ans: Yes, you can switch from a reseller plan to a single account plan at any time.

Ans: No, we don’t

Ans: No, SMS credit is not included with the Subscription plan. You need to buy SMS credit separately to be able to send order update notification through SMS.

Ans:

100 SMS (£6.50) = 0.065p per message
500 SMS (£29.50) = 0.069p per message
1,000 SMS (£45.50) = 0.045p per message
5,000 SMS (£165) = 0.033p per message
10,000 SMS (£305) = 0.031p per message

Ans: No, it will never expired. You can use them as long as you have credit in your account.