How to connect a thermal printer with the PrinterCo app?

You can install the PrinterCo app on an Android phone or tablet and then connect it to a thermal printer to print orders from your website. In this article, we will guide you through a step-by-step process on how to do that.

Connect to a thermal printer over Bluetooth.

This process is divided into 2 steps:

1. Pair the Bluetooth printer with your phone or tablet. The process is similar to pairing a Bluetooth headphone.

2. Select the paired printer from the PrinterCo app and save this setting. So, when an order is received by the app, it will automatically be printed out from the printer.

Step 1: Pair the Bluetooth printer with the Phone or tablet.

Please ensure that Bluetooth is turned on both on your mobile phone and printer.

1. Press and Hold the Bluetooth icon.

To view all your paired devices and pair a new device, please press and hold the Bluetooth icon on your phone or tablet. This action will open the corresponding page.

2. Pair a new device.

If your printer is not paired, it will not appear in the list of paired devices. To initiate the pairing process for your Bluetooth printer, click on “Pair a new device”.

3. Select the Bluetooth printer.

All available Bluetooth devices will be displayed in the list. Please choose the correct device you want to pair with.

4. Complete the pairing.

When you select the printer, it will be paired without asking for a password. However, in some cases, it might ask for a pairing password. The most common default passwords are 0000 or 1234. Please enter the appropriate password if prompted.

Step-5: Paired complete!

Now that you have successfully paired your printer with your phone or tablet, it will appear on the paired device list.

Step 2: Select the paired printer on the PrinterCo app and save the setting.

In this step, we will guide you through the process of setting up your Paired printer in the PrinterCo app. This will ensure that all orders are printed from your chosen printer. You only need to complete this setup once, and afterwards, new orders will be automatically printed as soon as they arrive in the app.

1. Install the PrinterCo app to your Mobile or Android Tablet

Please Go to the Google Play Store and search with PrinterCo.

Or Just Scan the QR Code above and install the app.

2. Login to the app

Please login to the app using your printer ID and password. To learn how to get the printer ID and password, please click here.

3. Open the Settings Menu from the app

Click on the menu button to open all the settings options.

4. Click on Print device settings

5. Select printer width

Our app supports both 58mm and 80mm thermal printers. If your printer is a small 58mm printer, please select 58. For 80mm printers, please select 80mm.

6. Select the printer

Please click on the Browse Bluetooth Devices button. It will show your paired printer. Please select the printer

7. The printer setup is now complete.

After selecting the printer please exit from this screen and re-enter to this page again. Now your printer should show as connected.

8. Print a test order

Please click on the “Print a test order” button from the printer app. This will generate a test order and print it out from the printer.