Frequently Asked Questions
£0 per Printer
0% per Order
Accept or Reject an Order
When a new order comes, our printer will pop up an option to accept or reject the order. Notification will be sent to the customer through email and SMS
Enter delivery or collection time while accepting
From the printer, you will be able to enter the time that requires to prepare the order. Your customer will notify immediately from your website as well as email and SMS notifications can be sent.
Set automated printing at a busy hour
Do you want to get rid of accepting and printing online orders at rush hour? Turn on auto print and auto-accept from your printer settings. All your orders will be accepted and printed out automatically without any interaction.
Now you can choose from five different font sizes to customise your receipts. No coding is required. Show or hide information you think is important for your staff and customers
Edit an order before accepting
Get more control over your online orders. Are you getting orders that some items are not available at that moment? You can preview the order items before accepting them. You can add/edit or delete an item or edit the price before accepting.
Let your customers know that their order has been dispatched! Slide the order and mark it as dispatched. Our printer will send an SMS notification to your customer.
Reprint order or Set multiple copies to print
You can reprint an order whenever you want, also you can set multiple copies to print while printing orders.
Type and Print
Don’t let your printer idle. We have a type and print option. Suitable for taking orders from the table. Write the order from the screen and print it.
No more nasty surprises with bugs. As soon as we’re aware of an issue, we’ll work on the fix and release a new build. The printer will automatically find any new updates and install them themselves. Saving you time and hassle from a potential disaster with your online
With similar thermal printers on the market, you may have or will experience at times your connection to timeout. This is extremely frustrating during busy business hours, particularly on the weekends. The Android OS has demonstrated to eliminate this problem, time after time. No idling connections that take forever to come back online. Even if your thermal printer has been idle for a number of hours, resuming back to the expected performance occurs immediately. Always warmed up and ready to go!
A unique feature that integrates practicality into your order preparation process. The moment an order is accepted, a timer in the red font will initiate a countdown. Extremely helpful for situations when you need to complete orders outside of a FIFO (First In, First Out) process.
Take control of the driver’s seat. Ever found yourself in a situation where you’re away from the business premises and encounter an issue with your printer? Well, now you can log in to your account from any device and make changes to your printer settings. Ideal for busy business owners or IT service providers.
Our printer menus are designed for easy navigation, whichever screen you’re on. We’ve decluttered and found ways to add more functionality in a more tidy and organised manner. Making it ideal for teams that are less tech-savvy.
The live connection status is displayed conveniently at the top of the app. This allows you to know if your printer is offline, rather than an angry customer calling up to let you know in their own ways!
Printer Setup Within 2 Sec!
With just a printer ID and a password, the printer is ready to go. The main is done from your account. Add your printer by entering the serial number and giving it a password. A printer ID will then be automatically generated for you.
Access to live chat and forums are built straight into the app. Users can now get the support they need quickly and efficiently. And since you’ll already be logged into your printer, we can skip the boring account verification process.
Quick Useful Tools
One of many of these tools is the ability to send a test order directly from the printer. Either test your server connections or check if your receipt font changes are suitable for the job. More tools to be added here in the future
Benefits Of An Android Device
We don’t add any shell’s on our devices. This means users can get the most out of their investment and use the android device however they want. Whether to take PayPal payments or manage their social media
Ready For Development
Our platform has been developed to be eco-friendly ready to adopt new tools and features quickly and efficiently. These include but are not limited to SMS order notifications and live delivery order tracking. Upgrade your business tools and increase your customer experience