Integration & Printer Setup

We go over the basics and show you the necessary steps needed after signing up. We’ll explore other areas from sending a test order (to ensure everything is in working order), to setting up our plugin extensions.

Use the table of contents below to select your topic of interest.

How to add a printer to MyPanel

If you want to start using your android thermal printer, you’ll have to add it to your MyPanel dashboard and generate your unique printer ID.

In this tutorial, we’ll show you how to do just that.

If you don’t have access to your MyPanel dashboard yet, click here to see how.

Let's Get Started!

Step 1 – Login to your MyPanel dashboard
  1. Use any browser to navigate to https://mypanel.printerco.net
  2. Enter your login details. If you haven’t got one, follow the link to register.
MyPanel PrinterCo Login

STEP 1 – Login To You MyPanel Dashboard

Step 2 – Printer List
  1. Click the Printer List button.
PrinterCo - POS thermal Printer List

STEP 2 – Printer List

Step 3 – Add Printer
  1. On this page, you’ll be able to see a list of all the printers you added to your MyPanel dashboard.
  2. Click the Add Printer button to add your new printer to your dashboard

STEP 3 – Add Printer

Step 4 – Enter Your Printer S/N Number
  1. To add your printer, you need to enter your printer S/N (serial) number.
  2. To find this, remove the battery panel from the back of your printer.
  3. Remove the battery to reveal the S/N number.
PrinterCo - How to add thermal printer to MyPanel account

STEP 4 – Enter You Printer S/N Number

Step 5.1 – Enter Printer Details
  1. To finish off, enter some optional details about your printer. The following are the mandatory fields that must be filled in. Let’s go over these now:
    • Device Manager Password – This is a password you need to create before setting your printer. It helps to prevent any unauthorised access to the printer and the printer settings. Please note, you’ll need to enter this on the printer login screen to connect to our server.
    • Business Name – This is the name of the business the printer will be sent to.
    • Activate – Make sure to activate the printer.
Step 5.1 - How to add a POS printer | PrinterCo

STEP 5.1 – Enter Printer Details

Step 5.2 – Set Printing Settings
  1. If you scroll down you will find options to change some printing settings. Changes made here will be applied only for this printer. Alternatively, if you tick the “Use global” checkbox, this will apply the standard settings that is applied to all printers by default. You can change the global settings by navigating to Printers > Global Configuration.
    • Rejected reasons – Define the list of rejected reasons to select from when an order is rejected.
    • Receipt copies countDefine the number of additional receipt copies you need.
    • Auto printEnable or disable the option to automatically print orders received from a website/apps.
    • Auto acceptEnable or disable the option to automatically accept orders received from a website/apps.
    • Print device timeEnable or disable the option to print the date & time of when the order is printed. This is printed at the top of the receipt.
    • Print paymentEnable or disable the option to print the payment method used by the customer (i.e. PAID or NOT PAID)
    • Print phoneEnable or disable the option to print the telephone number.
    • Print commentEnable or disable the option to print a customers comments.
    • Print blankEnable or disable the option to print blank lines between food items.
    • Print headerEnable or disable the option to print the receipt header. You can change the contents of this via the API or our WooCommerce plugin.
    • Print footerEnable or disable the option to print the receipt footer. You can change the contents of this via the API or our WooCommerce plugin.
    • Print order IDEnable or disable the option to print order ID.
    • Print timesEnable or disable the option to print the “Order Time” and “Requested Time” fields printed on the reciept.
    • Print typeEnable or disable the option to print the order type (i.e. Collection or Delivery)
    • Print infoEnable or disable the option to print customer name and address.
    • Print statusEnable or disable the option to print the order status (i.e. Accepted, Rejected or Pending)
Step 5.2 - How to add a POS printer | PrinterCo

STEP 5.2 – Set Printing Settings

Step 5.3 – Set Font Settings
  1. Select the font sizes for each of the labels mentioned in the previous step.
  2. Along with making the text bold, you can also choose from the following font sizes:
    • Extra Small
    • Small
    • Medium
    • Large
    • Extra Large
  3. To see how the default font settings look compared to the 80mm Just-Eat receipts, click here.
Step 5.3 - How to add a POS printer | PrinterCo

STEP 5.3 – Set Font Settings

Step 5.4 – Set Additional Print Settings
  1. Lastly, set additional printing settings:
    • Print discount – Enable or disable the option to print order discount amounts.
    • Print deliveryEnable or disable the option to print the delivery time.
    • Print handlingEnable or disable the option to print the credit card charge or any order handling fees.
    • Enter deliveryEnable or disable the option to enter a delivery time. This tells customer how long to wait to expect their delivery order. The time you select is added on top of the customers requested time.
    • Use opening timeEnable or disable the option to use opening time feature found in your MyPanel dashboard.
    • Print first customerEnable or disable the option to print a message to show whether this is a new customer.
    • Print previous orderEnable or disable the option to print the total number of orders submitted by the customer who placed the order.
    • DeliverySelect from the dropdown a default delivery time for when orders are accepted automatically by our API.
  2. Click the submit button once your finished.
  3. You will be redirected to the printer list page where you’ll now find your Printer ID.
Step 5.4 - How to add a POS printer | PrinterCo

STEP 5.4 – Set Additional Print Settings

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