FAQ

FAQ

Frequently Asked Questions

Everything you need to know so you use PrinterCo like a pro.

 

P500

1. Does this printer work with a sim card?

Yes, it can only work on 2G (GPRS) networks.

2. Is this printer able to connect to Wi-Fi?

No

3. Can I use both sim card and WiFi together?

No, only sim card as this printer has no Wi-Fi options

4. Can I change the font size of the items printed on the receipt paper?

Yes. You have a choice of Small and Large font sizes and this can only be done within the printer menus. You can only change the font size for 8 different variables of the receipts. These are the Order ID, Order Type, Order Total, Order Payment, Order Time, Requested For, Accepted/Rejected and the Menu Items. To change the font sizes, press the MENU button on the printer and then enter the DEVICE CONFIG. Scroll down to FONT SETTINGS to access each of the 8 variables mentioned above.

5. Can I control the printer remotely in a different premises?

No

6. Will the printer software be updated automatically?

No

7. Does this printer have touchscreen?

No

8. Is there a countdown timer for this printer after orders are accepted?

No

9. What is the paper roll size for this printer?

57mm * 50mm

P600

1. Does this printer work with a sim card?

Yes, it can only work on 2G (GPRS) networks.

2. Is this printer able to connect to Wi-Fi?

Yes, however it’s not guaranteed to be compatible will all routers. You may need to change the DNS Settings if you experience any problems.

3. Can I use both sim card and WiFi together?

No, it can cause a confusion for which the printer is to use. If you want to use the printer in WiFi mode, then physically remove the sim card from the slot. If you want to use the sim card, then make sure WiFi is turned off from the settings.

4. Can I change the font size of the items printed on the receipt paper?

Yes. You have a choice of Small and Large font sizes and this can only be done within the printer menus. You can only change the font size for 8 different variables of the receipts. These are the Order ID, Order Type, Order Total, Order Payment, Order Time, Requested For, Accepted/Rejected and the Menu Items. To change the font sizes, press the MENU button on the printer and then enter the DEVICE CONFIG. Scroll down to FONT SETTINGS to access each of the 8 variables mentioned above.

5. Can I control the printer remotely in a different premises?

No

6. Will the printer software be updated automatically?

No

7. Does this printer have touchscreen?

No

8. Is there a countdown timer for this printer after orders are accepted?

No

9. What is the paper roll size for this printer?

57mm * 50mm

P600G

1. Does this printer work with a sim card?

Yes, it can work on both 2G (GPRS) and 3G networks.

2. Is this printer able to connect to Wi-Fi?

Yes, however it’s not guaranteed to be compatible will all routers. You may need to change the DNS Settings if you experience any problems.

3. Can I use both sim card and WiFi together?

No, it can cause a confusion for which the printer is to use. If you want to use the printer in WiFi mode, then physically remove the sim card from the slot. If you want to use the sim card, then make sure WiFi is turned off from the settings.

4. Can I change the font size of the items printed on the receipt paper?

Yes. You have a choice of Small and Large font sizes and this can only be done within the printer menus. You can only change the font size for 8 different variables of the receipts. These are the Order ID, Order Type, Order Total, Order Payment, Order Time, Requested For, Accepted/Rejected and the Menu Items. To change the font sizes, press the MENU button on the printer and then enter the DEVICE CONFIG. Scroll down to FONT SETTINGS to access each of the 8 variables mentioned above.

5. Can I control the printer remotely in a different premises?

No

6. Will the printer software be updated automatically?

No

7. Does this printer have touchscreen?

No

8. Is there a countdown timer for this printer after orders are accepted?

No

9. What is the paper roll size for this printer?

57mm * 50mm

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Printer Buying Guide | PrinterCo

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