API Documentation

Understand The PrinterCo API In 6 Steps Let’s walk through step-by-step PrinterCo API documentation. Our API makes it easy to integrate our could printing platform with almost any website or application. To use a PrinterCo terminal you need to have a valid subscription. Check out which subscription plan is best suited for your needs. We also provide […]

List of printers that work with PrinterCo app.

Great news! Our app is compatible with a wide range of Android POS terminals available on the market. And that’s not all – it can also be easily installed on Android phones, enabling you to effortlessly print orders from a Bluetooth thermal printer. This versatility makes our app incredibly convenient! We highly recommend purchasing the […]

Why my printer is not registered with printerco?

The printers that are sold by PrinterCo System Ltd are registered with MyPanel database and no need to Register them. But If you bought the printer from another supplier then it needs to be registered with printerco database.

My printer is not printing!

If you sent a test order from your website or mobile apps, then the first thing you should check is if the order reached your MyPanel Order List successfully. If it did, then the order should print as normal. If you don’t see your order on the Order list page, then check the WatchDog. Chances […]

WooCommerce Email notifications are not sending

If orders are being sent and you’re still not receiving the emails with accepted times etc, then you may have a conflicting email plugin that will need to be removed. The following plugin has been reported so far. Kadence WooCommerce Email Designer. Some other email plugins might conflict as well, so we suggest you check […]

How to remove HTML from printed receipts?

Woocommerce order printing HTML code. How to resolve this? If your order items are printed with a mixture of HTML tags, then you will need to remove them. To do this, you must implement a hook for the before_send_order_to_iconnect filter. In that filter, you simply access it as follows: This is assuming that the order object […]

Woocommerce order status not changing

when an order is accepted or rejected from the printer it is not changing the status in wocommerce. Please make sure your site is on live mode, not in maintenance mode. In the Maintenance mode, the callback page will redirect to the maintenance page and the callback function will not work. If your orders are […]

List of woocommerce plugins that are compatible with PrinterCo printing plugin

Along with the WooCommerce core plugin, our printers are also compatible with a variety of other WooCommerce plugins. Please see details of these below: 👉🏼 Food Store – Online Food Delivery & Pickup 👉🏼 WooCommerce Extra Fee Option 👉🏼 Delivery & Pickup Date Time for WooCommerce 👉🏼 ReDi Restaurant Reservation 👉🏼 Five Star Restaurant Reservations […]

Woocommerce troubleshooting (Step-by-step)

If you’re having problems with our WooCommerce plugin, even after following the step-by-step video guide found in the Installation Guide, then don’t panic! We have a few things you can check to get this working for you 😊 PrinterCo woocommerce-troubleshooting-step-by-step Guide 💡TROUBLESHOOTING STEP 1 💡 Please check and confirm if your order can be found in […]

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