P500 (Discontinued)

P500 (Discontinued)

PrinterCo POS Thermal Printer | 2G GPRS | 58mm receipt paper feed


Clearance Price

1 – 3 £80.00
4 – 19 £77.00
20 – 49 £75.00
50 – 199 £73.00
200+ £70.00


  A subscription is required in order to use this printer.
  See which subscription plan is best suited for you. All subject to VAT.


£ 80.00 excl. VAT

Out of stock

Weight 1.4 kg
Dimensions 280 × 250 × 105 mm


The P500 is one of the many types of printer manufactured by PrinterCo. A battery powered portable printer built for telecommunications. It takes advantage of the wide coverage of mobile communication networks. A fine thermal printer that is prominent for applications that require orders from an eCommerce platform to be printed, without the need of a computer.

The P500 thermal printer has basic SMS capabilities, making it able to print SMS messages that are sent to it. It also works via WiFi or GPRS (2g) using a data sim card. This makes it ideal to receive information over the internet to print, whether it’s from an e-commerce website or mobile app. The P500 thermal printer uses the pull data method at a minimum of every 30 seconds to fetch new information to print. It can transfer huge amounts of data with data compression techniques, which means fewer megabytes used.
For more information on how the PrinterCo thermal printers work with our print server, check out our API section.

Setting up the P500 thermal printer is straightforward, taking only a couple of minutes. Be sure to check out our forum for a detailed tutorial on it, including more helpful materials.
If you need more help, we have a friendly live chat system where tickets are created to be answered by our engineers themselves. Alternatively, you can email us on support@printerco.net

PrinterCo thermal printers can also be used to work with applications such as PayPoints and Bill payments, Parking Management, real-time VAT declaration, Agent Banking, Medical Report printing and more.
Need advice on an application you have in mind? Get in touch and see how we can help. Not only do we have a team that gives honest advice on project feasibility, but also highly competent engineers that deliver project updates consistently and with full transparency.

Product Details

Memory 16M in the GSM module
Display 128*64 pixels
Keyboard 24 keys
Battery 1100mAh rechargeable Li-ion battery
Wi-Fi None
Bluetooth None
Camera None
Dimensions 280mm*250mm*105mm
Weight 1.2kg
Interface type RJ11 port
Operating System Linux


AC input voltage 90V~250V AC
Power adapter output DC 12V/24V


RF transmit frequency GSM850       824-849MHz
E-GSM900    880-915MHz
DCS1800      1710-1785MHz
PCS1900      1850-1910MHz
Antenna External, 2.5dB gain
SMA connector


Printing method Thermal-line dot method
Paper Thermal roll paper (standard) 57*50mm
Effective Printing area 48mm
Speed 70mm/sec


Soft Keys Description
CONFIRM For accessing the SETUP WIZARD to initially link the printer with our print server.

Or for accessing the DEVICE CONFIG (configuration) to change various settings relating to the receipt print out. Check out our forum for an exhaustive list.

F1 To access various tools such as Latest Orders, Today’s Report and more.

It also serves to switch between the different input methods.

Press once to change to ‘abc’

Press again to change to ‘123’

Press again to change back to ‘ABC’

PRINT Disabled
FEED Each press allows a small length of the paper to roll out of the paper feed.
EXIT Used for exiting the currently viewing menu or sub-menu
1 When using input methods ABC or abc, it displays a table of symbols to enter such as . , : / – @ ? ! and more. Otherwise acts as a number when using input method 123.
0 – 9

*  # +

Number keys
In the menu operation state, press this key to select the next item.
In the menu operation state, press this key to select the next item.
OK To confirm menu settings or to accept an incoming order.
C (Cancel) To cancel menu settings or to reject an incoming order.

In the box

  • 1x Thermal printer
  • 1x Power adapter
  • 1x Antenna
  • 1x User manual
  • 1x Thermal paper roll (57mm x 45mm)


Manufacture 1-year RTB warranty.

Covers manufacturer faults. For more information, refer to our Refunds & Returns policy.


Q1. I switched the thermal printer on but it’s not turning on. A1. The battery charge is most likely low. Connect the power adapter and wait at least a minute to turn it on. Q2. The battery is not charging. A2. The battery or power adapter is faulty. Completely remove the battery leaving only the power adapter connected. After a minute, hold down the power button for 5 seconds. If the thermal printer turns on then the battery is faulty. Email support@printerco.net to ask for a replacement. Your 1-year warranty will cover you for this. Q3. The signal with the thermal printer is low or has none at all. A3. The signal may be disturbed when using the thermal printer on metal worktops, nearby tall buildings, in a basement or next to other electrical devices that generate an electric wave. Try to move the portable printer to a different location and see if the signal improves after a minute or two. Q4. Data sim card not detected. A4. Double check the sim card has been inserted correctly. If so, try removing the sim card and give the chip a quick rub to remove any possible dirt or residue. If this does not solve it, try pressing the metal sim card holder down without breaking it. Sometimes, the holder may be raised not allowing the sim card chip to make any contact with the printer’s sim card module. If this does not solve the problem either, then you have a faulty printer which needs to be replaced. Contact the support team via email or live chat to get details on where to send the printer. Q5. The printer keeps freezing up. A5. Once the thermal printer has been set up to connect to the internet, whether via GPRS or WiFi, it will continuously busy itself until an internet connection is established. Hence why the freezing. Sometimes a quick reboot can help to fix this, or even contacting your sim card provider and asking them to refresh/flush your sim card.


Visit our forum to see a bunch of helpful tutorials to get you started. We also have bug reports posted there along with the fixes.


Latest Firmware:

Older Firmware: IBT500-ver-


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