Welcome to our community!
One of the ways we try to improve communication with our customers is by providing an alternative access to answers and resources related to POS. tools and plugin updates. Customer satisfaction as you extend your services to another platform. Building trust and relationships.
We believe a forum can help to go that extra mile and deliver excellent service to our customers. Weather its updates on new upcoming features, announcements, POS bug reports and fixes, or even help with our API integration.
Our community is your go-to place for all your online printing resources.
Get system alerts for Pending Orders or Offline Printers
Our system has an alert function you can use. It allows you to setup email notifications to be sent out to you for all your printers for the following scenarios. A. If you have a pending order for a prolonged time. B. If your printer is offline for a prolonged time. You can define the prolonged time. The minimum time is 5 minutes, and the maximum 5 days. To do this, login into to your iConnect dashboard. Hover over the menu bar item "Others" and then click on "Alerts". Under the "Actions" column click on Activate to turn on the alert. On the next page, you can select a duration and then click the "Activate" button to save the settings. If you also want the notification to be sent to more than one email, you can do this by going to your "Edit Printer" page from your "Printer List” and adding the emails to the "Additional alert email" field, separating each one with a comma.
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